Quality Assurance Manager

Position Overview

The Quality Assurance Manager will lead and manage the Quality Assurance function within the St. Joseph, MO manufacturing facility to ensure all quality-related customer and internal requirements are met. Lead and manage the regulatory compliance function within the manufacturing facility to ensure all FIFRA, DOT and EPA regulations are met. Drive continuous improvement efforts to advance product quality, minimize non-conformities, and increase customer satisfaction. Support the NA Manager of Tolling, Freight, & Warehouse by helping ensure toll manufacturing facilities producing Albaugh, LLC products comply with quality, customer, and internal requirements.

Principal Duties & Responsibilities

• Develop, implement, maintain, enforce, and continually improve the St. Joseph, MO site’s Quality Management System in compliance with all applicable regulatory, internal, and customer requirements.
• Manage the NA product specifications database, including creating, updating, maintaining, and issuing these documents with input from Formulation Development and other relevant stakeholders.
• Lead & coordinate internal and external audits to ensure quality expectations are met, including toll manufacturer audits, supplier audits, audits of internal processes, etc. Communicate audit findings and take needed action to drive improvement based on audit findings.
• Lead & coordinate quality-related investigations to identify root causes & reduce the likelihood of recurring quality issues, including customer complaint investigations, in-plant product quality investigations, packaging & production non-conformances, etc. Communicate investigation findings and implement corrective actions.
• Track, monitor, respond to, and communicate customer complaint information to relevant stakeholders.
• Ensure packaging materials meet quality standards by helping qualify new suppliers, auditing incoming materials, collaborating with suppliers to resolve issues, etc.
• Lead efforts to define and implement improved processes to ensure FIFRA/State pesticide compliance.
• Manage document management system to ensure up-to-date SOP’s, analytical methods, production methods, etc. are reviewed in accordance with internal policies & are accessible to staff.
• Develop and monitor Quality Assurance key performance indicators and drive Quality Assurance continual improvement initiatives.
• Ensure proper documentation and record keeping for compliance and traceability is maintained throughout the St. Joseph facility.
• Train, mentor, and manage Quality Assurance team to drive a reduction in packaging and other quality-related non-conformances.
• Train site employees regarding Quality Assurance, cross-contamination, and related topics.
• Promote a culture of quality throughout the organization.
• Create Tolling Manuals for Albaugh toll manufacturing facilities & consult regarding quality expectations, cross-contamination limits, and other quality-related topics.
• Maintain awareness of industry trends, regulatory changes, and technological advancements.
• Inform St. Joseph management as new FIFRA / State pesticide compliance regulations are enacted and proactively implement change as mandated according to compliance deadlines.
• Support response to enforcement activities and investigations by the US EPA, MDNR, and related agencies at the St. Joseph facility.
• Participate as principal member of the Albaugh Regulatory/Compliance Committee.
• Act as key interface with Global and NA Regulatory Compliance teams.

The Qualifications

• Bachelor’s degree in Chemistry, Biology, or related science.
• Minimum of 8 years of experience in a laboratory setting and/or Quality Assurance role, preferably in a manufacturing setting.
• Strong knowledge of quality standards and regulatory requirements (i.e., ISO).
• Experience with audits, inspections, and CAPA processes.
• Demonstrated ability to establish, communicate, audit, and implement quality procedures.
• Strong leadership, team management, communication, documentation, organizational skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Excellent problem-solving and analytical abilities.
• Proficient with Microsoft Excel, PowerPoint, Word, and SharePoint.
• Proficiency with quality management systems (QMS) and data analysis tools.
• Willingness to work flexible hours to support a continuous operation, as required to meet business needs.       

Preferred Experience

• Bachelor’s degree in Chemistry, Biology, or related science.
• Minimum of 8 years of experience in a laboratory setting and/or Quality Assurance role, preferably in a manufacturing setting.
• Strong knowledge of quality standards and regulatory requirements (i.e., ISO).
• Experience with audits, inspections, and CAPA processes.
• Demonstrated ability to establish, communicate, audit, and implement quality procedures.
• Strong leadership, team management, communication, documentation, organizational skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Excellent problem-solving and analytical abilities.
• Proficient with Microsoft Excel, PowerPoint, Word, and SharePoint.
• Proficiency with quality management systems (QMS) and data analysis tools.
• Willingness to work flexible hours to support a continuous operation, as required to meet business needs.       

The Perks

Benefit package discussed at interviews.